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Thread: certificate manager fix in Eudora

  1. Default certificate manager fix in Eudora

    >HERE'S THE MESSAGE:
    >
    >The server's SSL certificate was rejected for the following
    >reason:
    >Unknown error
    >
    >Do you want to trust this certificate in future sessions?

    It means what it says - that the server's SSL certificate was
    rejected due to an unknown error. The way to fix this problem is
    to go to the certificate manager and tell it to trust the
    certificate in question.

    Open the personalities window, right-click on the personality in
    question and select "properties".

    On the incoming mail tab, click on the button to see the
    information for the last SSL connection. (For outgoing mail, go
    to the "generic properties tab rather than "incoming mail".)

    Then click on the button to go to the certificate information
    manager.

    In the certificate manager, the certificate chain for the
    connection in question will be at the top. It is most likely a
    chain of certificates that you have to open, not just a single
    certificate. The "+" button opens additional levels. Click on
    the "+"s until you have the entire chain open. Certificates that
    are trusted have a happy face icon. Certificates that aren't
    trusted usually have a skull icon. Most likely, you'll find that
    the last one in the chain shows a skull. Select that one and
    tell Eudora to trust it.

    Go do another mail check and see if it works.

    You may have to repeat this process a few more times depending
    on the number of certificates in the chain. Each one needs to be
    trusted. They're like a series of locked doors. You have to
    unlock each of the doors before it can be opened to see the next
    door.

    --
    Katrina Knight

  2. Default Eudora - Certificate Manager

    The server's SSL certificate was rejected for the following reason:
    Unknown Error
    Do you want to trust this certificate in future sessions?

    ==========================

    Open the personalities window, right-click on the personality in question and select "properties".

    On the incoming mail tab, click on the button to see the information for the last SSL connection. (For outgoing mail, go to the "generic properties tab rather than "incoming mail".)

    Then click on the button to go to the certificate information manager.

    =========================

    You have never done any SSL negotiation with any personality
    since the last time you started Eudora

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